Returns & Exchanges

At Furman, we stand behind the quality of our high-performance electronics and offer a 30-day window for returns or exchanges to ensure your complete satisfaction. All returned items must be in their original packaging with all included accessories and documentation.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the electronic items you wish to return or exchange.

• 2.
  Prepare Your Device

  Securely pack the device in its original box, ensuring all cables, manuals, and remote controls are included to avoid restocking fees.

• 3.
  Ship to Furman

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition and serial number, your refund or replacement will be processed within 5-7 business days.